Jira Service Management

{"xsrfToken":"BCPX-GSPK-N1LM-9EVL_05c4f3efde1a80983c4576f3db806f3a80191d1c_lout","branding":{"id":"11","key":"rr","name":"RapidLog Support","portalBaseUrl":"/servicedesk/customer/portal/11","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/11/7","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#302d3d","headerLinkHoverBGColor":"#302d3d","headerBadgeColor":"#302d3d"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/aa76af69-d74b-4932-89ea-fe5709fa4145/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkODljNThhZi01ZmZkLTRlMjMtYTRhNC1lNjI4NmQzMDUyOTIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmFhNzZhZjY5LWQ3NGItNDkzMi04OWVhLWZlNTcwOWZhNDE0NSI6WyJyZWFkIl19LCJleHAiOjE2ODUyOTkyMDcsIm5iZiI6MTY4NTI5ODYwN30.A7OglqAQ8d03P-YuNeLUW1vm-kWTrcUcFEM1MQkmu0o&client=d89c58af-5ffd-4e23-a4a4-e6286d305292&mode=fit","logoId":"aa76af69-d74b-4932-89ea-fe5709fa4145","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Fleetworthy Support Portals","sharedPortalName":"Help Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Fleetworthy Support Portals","sharedPortalName":"Help Desk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#d9272e","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"11","key":"rr","projectId":11322,"serviceDeskId":11,"name":"RapidLog Support","description":"<p>Welcome! Click here to get Rapidlog Support.</p>","portalBaseUrl":"/servicedesk/customer/portal/11","onlyPortal":false,"reqTypes":[{"id":"252","name":"Billing Issues/Questions","descriptionHtml":"","callToAction":"Billing Issues/Questions","introHtml":"<p>Have a question about your bill?</p>","icon":11318,"iconUrl":"https://itscompliance.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11318","groups":[33],"key":""},{"id":"213","name":"New Company ","descriptionHtml":"","callToAction":"New Company ","introHtml":"<p>New to Rapidlog? Use this to get started!</p>","icon":11302,"iconUrl":"https://itscompliance.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11302","groups":[33],"key":""},{"id":"144","name":"Report a bug or defect","descriptionHtml":"<p>Your email must be valid for efficient support communication. You will receive an email within a few minutes confirming receipt of your support request. If you do not get an email, please check your spam.</p>","callToAction":"Report a bug or defect","introHtml":"<p>Is something not working right?</p>","icon":11310,"iconUrl":"https://itscompliance.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11310","groups":[33],"key":""},{"id":"113","name":"Request Support","descriptionHtml":"<p>Your email must be valid for efficient support communication. You will receive an email within a few minutes confirming receipt of your support request. If you do not get an email, please check your spam.</p>","callToAction":"Request Support","introHtml":"<p>Answer questions, troubleshoot issues, Rapidlog setup and configuration, etc.</p>","icon":11325,"iconUrl":"https://itscompliance.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11325","groups":[33],"key":""}],"reqGroups":[{"id":33,"name":"General"}],"orderMapping":{"33":[113,144,252,213]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"68b8177e-44b2-3dd7-bd0b-f1b69dc3695c","appLinkName":"System Confluence","spaceKey":"RF","spaceName":"Rapidlog FAQ","isServer":false},"labels":[],"projectKey":"RS","serviceDeskId":11},"createPermission":true,"portalAnnouncement":{"portalId":11,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"RS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Help Desk","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://itscompliance.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/11?xdm_e=https%3A%2F%2Fitscompliance.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjNzdmNzRkMzUzZTI5MGVkMzY5NTkwYjEzNmZhMGExMzcwMjg3MzhkYmYxYmU1ZWVhYzIwM2EwYzMyMDRiY2ZjIiwiaXNzIjoiamlyYTo3YmQxMzQ1Zi1hMGI0LTRmZTktYTQ1Ni1kYjgxZDI0YmVjNmEiLCJjb250ZXh0Ijp7fSwiZXhwIjoxNjg1Mjk5NTA2LCJpYXQiOjE2ODUyOTg2MDZ9.mo2XbB7uO8TaBUH-oZHHXqCQt5V8HDy9Uvi0ZaHYXe4\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImppcmE6N2JkMTM0NWYtYTBiNC00ZmU5LWE0NTYtZGI4MWQyNGJlYzZhIiwiY29udGV4dCI6eyJqaXJhIjp7InByb2plY3QiOnsia2V5IjoiUlMiLCJpZCI6IjExMzIyIn19fSwiZXhwIjoxNjg1Mjk5NTA2LCJpYXQiOjE2ODUyOTg2MDZ9.nwGQw1uA5Senq2XlOM_OxZ9c59c7xBEA5uEzrrUifmM\", \"structuredContext\": \"{\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"RS\\\",\\\"id\\\":\\\"11322\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"RS\\\",\\\"project.id\\\":\\\"11322\\\",\\\"servicedesk.serviceDeskId\\\":\\\"11\\\"}\",\n \"timeZone\":\"America/Chicago\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://itscompliance.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}